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Premium


TLScontact Visa Application Centres offer a wide selection of Added Value Services designed to make your journey through the visa application process easier and more convenient.

Important notice: these services are optional and do not guarantee that a visa will be granted to you; in case of withdrawal or visa refusal the services are not refundable.

LIST OF ADDED VALUE SERVICES

Super Premium service

Premium service and Prime Time Weekend service

Express Delivery service

Insurance service

Photo Booth service

Photocopy


Premium

Enjoy the exclusive space of our Super Premium Lounge, offering a dedicated customer service to support you during the application process, providing refreshments and hot beverages for added comfort.

This efficient service includes:

- Direct access to our Super Premium Lounge facility for the submission of your application
- A personal attendant to assist you during the submission of your application
- Free photocopy service
- Complimentary passport turn by express mail
- Complimentary parking, Wi-Fi, photocopy and printing services
- A wide array of magazines and newspapers, cool and hot beverages and snacks at your disposal
- The option of submitting any missing documents before 15:00 pm on the same day (before 12:00 on the same day on Fridays).

TLScontact Premium Service fee is 500 RMB, independent of the TLScontact Service fee.

To purchase this service, please contact us or ask our customer service representatives at the Reception when you arrive at the Visa Application Centre.

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Premium

Enjoy the exclusive space of our Premium Lounge, offering a dedicated customer service to support you during the application process, providing refreshments and hot beverages for added comfort.

This efficient service includes:

- Direct access to our Premium Lounge facility for the submission of your application.
- A wide array of magazines and newspapers, cool and hot beverages and snacks at your disposal.
- A personal attendant assisting you during the submission process when you arrive.
- Free Photocopy service
- Free Printing service
- The option of submitting any missing documents before 15:00 pm on the same day (before 12:00 on the same day on Fridays).

TLScontact Premium Service fee is 250 RMB, independent of the TLScontact Service fee.

To purchase this service, please contact us or ask our customer service representatives at the Reception when you arrive at the Visa Application Centre.

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Prime Time Weekend Service

As of January 7, 2017 the Visa Application Center is open to you on Saturdays from 9:00 am to 12:00 pm with prior appointment.

Individual applicants can submit their visa application and biometric data on Saturday, gaining greater convenience. Submission outside of the regular business hours does not imply a shorter processing time by the visa section. In addition, passport collection and document completion following the consular instruction services are only available from Monday to Friday during regular opening hours.

ADS travel agencies are invited to contact the Visa Application Center through the dedicated e-mail address to get information on Saturday openings for ADS travel groups.

TLScontact Prime Time Weekend Service fee is 250 RMB, independent of the TLScontact Service fee.

To purchase this service, please contact us or ask our customer service representatives at the Reception when you arrive at the Visa Application Centre.

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EMS

Wish your passport delivered to your chosen address by Express Courier?

Express courier delivery service allows you to receive your passport at the end of the application process at any convenient address. No need to come in person! EMS (Express Mail Service) will take care of your passport for you.

Recipient’s address and information for the courier service must be filled in by the applicant or representative during application submission at the counter. Once the application has been submitted, no changes can be made to the recipient address and information. If you choose to cancel this service after your application has been submitted, the courier fee cannot be refunded.

The TLScontact Express courier return fee intra-city express is 60 RMB (for Beijing only) and countrywide express mail service is 90 RMB (for country-wide applications), independent of the TLScontact Service fee.

To purchase this service, please consult first the service terms and conditions and request the service with one of our customer service representatives in the Visa Application Centre.

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Insurance

To enfacilitate a comfortable and safe experience for the duration of your stay abroad, TLScontact is offering applicants the ability to purchase travel health insurance. This intuitive self-service insurance service is easily accessible via the platform managed by the third-party provider and offers you a variety of packages that can be customised to your travel needs. For more information please click here.

The Insurance packages have variable prices, depending on your needs, and are independent of the TLScontact Service fee.

To purchase this service, please consult one of our customer service representatives at the Visa Application Centre.

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Picture passport format

A self-service photo booth is at your disposal inside the Visa Application Centre in case you need to provide a more recent compliant photograph to complete your application.

The Photo Booth fee is 35 RMB/6 photos, independent of the TLScontact Service fee.

To purchase this service, please consult one of our customer service representatives at the Visa Application Centre.

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Photocopy

You can make photocopies of your documents inside our Visa Application Centres.

The TLScontact Photocopy fee is 1 RMB/page, independent of the TLScontact Service fee.

To purchase this service, please consult one of our customer service representatives at the Visa Application Centre.

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